Tyme bank
Tyme bank
Brand's performance
18.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
5%
Solution Rate
12.5%
Average Ratings
26.7%
Customer Retention Rate
66.7%
Category ranking
Banks
1 Capitec 19.2
2 Tyme bank 18.9
3 Nedbank 13.8
Financial institution
  • 0860 999 119
  • 30 Jellicoe Avenue
    Rosebank
    Johannesburg
    2196
    South Africa
  • [email protected]
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Tyme bank - Debit hold

No resolution
Levine
Levine filed the complaint
24 February 2024
I'm unemployed I get a monthly Srd sassa grant of R350,which was deposited into my tymebank account today but I get debit hold error how am I supposed to provide for my family I tried call the help line and emailed tymebank but neither replied.
Incident date: 24 February 2024
This complaint has been considered as not resolved.
Comments

hey did you manage to remove the debit hold cause im also facing the same issue