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Tyme bank
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Is the brand Tyme bank trustworthy?
Unsatisfactory
12.4
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
3.6%
Average Response Time
1.4%
Solution Rate
3.6%
Average Ratings
33.3%
Customer Retention Rate
50%
Category ranking
Banks
1 Capitec 23.5
2 Nedbank 13.8
3 Tyme bank 12.4
Financial institution
  • 0860 999 119
  • 30 Jellicoe Avenue
    Rosebank
    Johannesburg
    2196
    South Africa
  • [email protected]
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Tyme bank - Debit hold

No resolution
Levine
Levine filed the complaint
24 February 2024
I'm unemployed I get a monthly Srd sassa grant of R350,which was deposited into my tymebank account today but I get debit hold error how am I supposed to provide for my family I tried call the help line and emailed tymebank but neither replied.
Incident date: 24 February 2024
This complaint has been considered as not resolved.
Complaint #457724
3137 views
1 comment
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View Thapelo's profile
Thapelo
16 April 2024
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hey did you manage to remove the debit hold cause im also facing the same issue

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