PAXI
PAXI
Express Courier - National
Brand's performance
12.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
0%
Solution Rate
12.5%
Average Ratings
18%
Customer Retention Rate
20%
Category ranking
Express Courier - National
1 PAXI 12.2
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - Breaking in

No resolution
1/10
Amber
Amber filed the complaint
14 December 2023
I sent a big parcel down to uniondale, but when it got there and the recipient opened the parcel, they saw that the box had been broken into. All the tape of the box had been ripped off and n big hand size hole had been cut and torn into the side of the box and that everything in the box had been ripped and crushed.
This complaint has a private attachment.
Incident date: 14 December 2023
Amber
Amber rated the brand
25 January 2024

Terrible, absolutely horrible!!!!!

This complaint has been considered as not resolved.
Complaint #438023
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