Brand's performance
4.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
4.5%
Average Response Time
0%
Solution Rate
4.5%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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Filter by:
Milly
Milly
2 April 2024
No resolution
PAXI - Missing/stolen parcel

On the 10th of January l sent a parcel to pep Bedworth Vereeniging via paxi services unfortunately my client wasnt able to pick it up due to reasons l can't reveal.…

No resolution
Carmen Kruger
Carmen Kruger
3 January 2024
No resolution
PAXI - Paxi parcel took 3 weeks to be sent, only to be suddenly marked as lost

Absolutely, here's a version that conveys your frustration: I'm beyond upset. I've been waiting for a parcel sent to me on December 16, 2023, with an expected arrival…

No resolution
Hlo
Hlo
27 December 2023
No resolution
PAXI - Parcel came opened

Parcel came opened, some of my items were stolen and I want them back because I paid for them. Or refund me because your service is very poor. Thank you and I look…

No resolution
Gomotsegang
Gomotsegang
18 December 2023
No resolution
PAXI - Missing parcel

I sent my parcel with PAXI on the 6th of December it was supposed to be delivered on the 13th of December today it is the 18th and nothing is being communicated…

No resolution
Amber
Amber
14 December 2023
No resolution
1/10
PAXI - Breaking in

I sent a big parcel down to uniondale, but when it got there and the recipient opened the parcel, they saw that the box had been broken into. All the tape of the…

No resolution
1/10
Zandile Mtshali
Zandile Mtshali
12 December 2023
No resolution
PAXI - Exchanged goods in my parcel

I have sent a parcel of weaves inside a pep paxi bag 3-5 days but the receiver got a dress inside .when i call paxi thy cnt find them and its end of case .their…

No resolution
Zandile Mtshali
Zandile Mtshali
11 December 2023
No resolution
PAXI - Exchanged goods in my parcel

I bought a 3-5 days paxi bag at pep and sent 2 weaves and then the receiver got a lousy dress inside ..and paxi cnt assist further after contacted the courier and…

No resolution
Xoliswa
Xoliswa
5 December 2023
No resolution
PAXI - Late paxi parcl

Iv been waiting for my parcel since last month

No resolution
Tebogo Mobeane
Tebogo Mobeane
1 December 2023
No resolution
PAXI - Lost item

I sent a parcel worth R1860 with paxi in September till today I don't know what happened to the parcel, when I called them to ask about my parcel, they told me…

No resolution
Melokuhle Khuzwayo
Melokuhle Khuzwayo
20 November 2023
No resolution
PAXI - Delivery delay

I was suppose to receive my parcel on the 9th of this month it did not arrive. D531026799415

No resolution