How can I contact PAXI?

You can contact the brand by phone (+27 860 007 294), via email popia-io@pepkor.co.za, or at the following address: PO Box 6100, Parow East, 7501 36 Stellenberg Road, Parow Industria

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

PAXI | Complaints Book

Name: PAXI
Rating: 12.2

Brand's performance

12.2

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

12.5%

Average Response Time

Solution Rate

12.5%

Average Ratings

18%

Customer Retention Rate

20%

Category ranking

Express Courier - National

1 PAXI 12.2

Pepkor Holdings Limited

+27 860 007 294
PO Box 6100, Parow East, 7501
36 Stellenberg Road, Parow Industria
[email protected]

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Nasiphi Sintsili

Featured

PAXI - Bad service

I have been waiting for my parcel which was sent on the 18th of December whose estimated delivery date was the 27th till date, when i called PAXI they said they received an email from the courier saying my parcel was opened and that they're conducting…

No resolution

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Mbali

A 3 days delivery go to me after 11 days. Not happy with that

Nothing

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