Brand's performance
12.1
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10.5%
Average Response Time
0%
Solution Rate
11.1%
Average Ratings
20%
Customer Retention Rate
25%
Category ranking
Pepkor Holdings Limited
  • +27 860 007 294
  • PO Box 6100, Parow East, 7501
    36 Stellenberg Road, Parow Industria
  • [email protected]
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PAXI - History

History since always

Brand presence 09-11-2021
No. of complaints 80
Reach 90.2 thousand

What is Satisfaction Index?

The Satisfaction Index expresses, in an objective way, the performance of brands on Complaints Book based on the interaction with users who have made complaints.

A good brands performance increases the Satisfaction Index.

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How can I ensure this information is secure?

The reliability of the Satisfaction Index is a major concern for us. The way to ensure maximum transparency and security about this whole process is to register this information in a totally transparent way. In the list below you can see the history of this information.

Records

Date SI
Tuesday, 03 December 2024 - 12:20 12.1
Monday, 02 December 2024 - 20:15 12.1
Monday, 02 December 2024 - 04:10 12.1
Sunday, 01 December 2024 - 12:05 12.1
Saturday, 30 November 2024 - 20:00 11.8
Saturday, 30 November 2024 - 03:55 11.8
Friday, 29 November 2024 - 11:50 11.8
Thursday, 28 November 2024 - 19:45 12.1
Thursday, 28 November 2024 - 03:40 12.1
Wednesday, 27 November 2024 - 11:35 12.1