Lewis Furniture - Poor service

I've been paying my account since last June 2020 until this year I had a problem with the bed I purchased that needed to be exchanged since I have insurance by Lewis..when I claim the insurance they didn't help me at all from the begging of this year around April I wouldn't recommend someone to buy there again never..as so for me I would never buy there again they have stories now they tell me I must pay for something that is having springs plus insurance as they say ...sis soze uphinde undibone rhaa they are crooks they eat people's money ... The bed cost R3999 invoice amount cost accurate R6188.45 since the I paid up R9200 imagine.i want my money.