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Lewis Furniture
Furniture and Decor - Large Retail
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Furniture and Decor - Large Retail 61.3 thousand views
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Complaints About Compare
Is the brand Lewis Furniture trustworthy?
Unsatisfactory
13.3
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
29.2%
Average Response Time
12.5%
Solution Rate
4.2%
Average Ratings
31.7%
Customer Retention Rate
16.7%
Category ranking
Furniture and Decor - Large Retail
1 Essops 38
2 Clearance Warehouse 31.5
3 Decofurn 16
...
Lewis Furniture13.3
Lewis Stores

Lewis Furniture - Poor service

No resolution
ThembaT
ThembaT filed the complaint
4 March 2024
I will never visit Balfour Lewis after receiving poor service from Nompumelelo Khumalo I regrate going to that shop from 1st place I should have been driven to Nigel, she made me feel small and unwelcome I trusted this shop.
Incident date: 4 March 2024
Lewis Furniture
Lewis Furniture
5 March 2024
More information requested via email
This complaint has been considered as not resolved.
Complaint #460124
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