Essops

Essops

Furniture and Decor - Large Retail
Brand's performance
35.0
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
33.3%
Average Response Time
33.3%
Solution Rate
33.3%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Furniture and Decor - Large Retail
1 Essops 35
2 Clearance Warehouse 31.5
3 Lewis Furniture 22.5
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Ash
Ash
Featured
Essops - Bad sofas sold by essops gateway

I have purchased a sofa set at essops, the gateway branch for R35000. This purchase occurred in December 2022. The sofas were only delivered late January 2023 due to no stock. When delivered I advised the delivery man that I could see a small orange…

No resolution
Last activity
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Ash
Ash
28 December 2023
Essops - Bad sofas sold by essops gateway

I have purchased a sofa set at essops, the gateway branch for R35000. This purchase…

No resolution
Mbali
Mbali
18 October 2023
Essops - Incomplete

I made a laybuy online and canceled my laybuy because I have been waiting for laybuy…

No resolution
Sarah
Sarah
2 May 2023
Essops - I have been lied to, deceived and had r1500 stolen from me!

My entire experience with Essops has shown me nothing other than a complete lack…

Resolved
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