How can I contact Essops?

You can contact the brand by phone (010 786 0700) or via the following email sales@essops.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Essops | Complaints Book

Name: Essops
Rating: 28.8

Brand's performance

28.8

/100

Weak

Satisfaction Index over the past 12 months.

Response Rate

25%

Average Response Time

25%

Solution Rate

25%

Average Ratings

Customer Retention Rate

100%

Category ranking

Furniture and Decor - Large Retail

1 Lewis Furniture 37.5

2 Clearance Warehouse 31.5

3 Essops 28.8

010 786 0700
[email protected]

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Ash

Featured

Essops - Bad sofas sold by essops gateway

I have purchased a sofa set at essops, the gateway branch for R35000. This purchase occurred in December 2022. The sofas were only delivered late January 2023 due to no stock. When delivered I advised the delivery man that I could see a small orange…

No resolution

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