Kit Kat Cash and Carry
Kit Kat Cash and Carry
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Supermarkets - Large Retail
1 Makro 25.3
2 Game 14.8
3 Spar 14.1
...
Kit Kat Cash and Carry10
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Kit Kat Cash and Carry - Rude cashier

No resolution
Dominic
Dominic filed the complaint
3 January 2023
On the 18 December 2022, we were treated very badly by a shop assistant at Kit Kat Umphakati Mall in Randfontein. The consultants name is Monde. He spoke in his language thinking we don't understand "his exact words was"these people think they going to fok me around but in Setswana". He then went on arguing with us in front of the whole store. It was a word fight against us and Monde. The manager at that store did not even intervene.
That was the worst service experienced.
Incident date: 18 December 2022
This complaint has been considered as not resolved.
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