Brand's performance
18.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
1.9%
Solution Rate
15%
Average Ratings
40%
Customer Retention Rate
33.3%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 Courier IT 26.5
3 RAM Couriers 24.9
...
DSV18.5
Courier services
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DSV - 2061733d235073

No resolution
Thami
Thami filed the complaint
19 March 2024
2061733D235073 - The driver must call Thami at 0763521216
Incident date: 19 March 2024
This complaint has been considered as not resolved.
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