Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

60%

Customer Retention Rate

100%

Category ranking

Banks

1 Capitec 34.3

2 Tyme bank 19

3 Nedbank 13.8

Financial institution

0860 999 119
30 Jellicoe Avenue
Rosebank
Johannesburg
2196
South Africa
[email protected]

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Tyme bank - Fraud on my account

iussufo mahomed filed the complaint

22 June 2024

I have account with tyme bank
was on fraud R490.00 + R3.00 was taken
i want dispute and tyme bank staff denied and block my account for 24 hours
is second tyme block my account
i dont understand i am account older and my money going and i am punish from the bank
can help to open dispute and get my money back R490.00 + R3.00
regrads

Incident date: 22 June 2024

iussufo mahomed rated the brand

14 September 2024

Positive result and efficient

Would you buy again? Yes

10/10

This complaint has been considered as not resolved.

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