Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
8.3%
Solution Rate
20%
Average Ratings
46.7%
Customer Retention Rate
66.7%
Category ranking
Courier services
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RAM Couriers - Appalling service

No resolution
Abigail
Abigail filed the complaint
23 January 2024
Terrible service from Jeffery Bosaga. I have had to move flights to accommodate a delayed delivery and still, I have not received my delivery. Absolutely rude customer service agents, all of whom have a different excuse every single time.
Incident date: 23 January 2024
This complaint has been considered as not resolved.
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