RAM Couriers
RAM Couriers
Distribution and courier
Brand's performance
26.6
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
16.7%
Average Response Time
8.3%
Solution Rate
20%
Average Ratings
46.7%
Customer Retention Rate
66.7%
Category ranking
Distribution and courier
1 Dawn wing 29.5
2 RAM Couriers 26.6
3 Courier IT 26.5
Courier services
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RAM Couriers - Poor service delivery

Awaiting reply
Munir Hassen
Munir Hassen filed the complaint
10 April 2024
Its been 3 days and 3 escalations and still no delivery - no follow up, no SMS , just nothing. I am also still waiting on the Manager in JNB to return my call. I am now strongly suggesting that Vodacom drop RAM as a delivery partner.
Worst is that the recipient is not allowed to collect at the Cape Town facility.
Incident date: 10 April 2024
Munir Hassen
Munir Hassen is awaiting for brand response
Complaint #476024
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