Is the brand RAM Couriers trustworthy?

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

0%

Average Response Time

0%

Solution Rate

0%

Average Ratings

10%

Customer Retention Rate

0%

Category ranking

Distribution and courier

1 Aramex 39

2 Buffalo Couriers 35

3 Courier IT 16.3

...

RAM Couriers1.5

Courier services

011-977-5000
[email protected]

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RAM Couriers - Poor service delivery

Munir Hassen filed the complaint

10 April 2024

Its been 3 days and 3 escalations and still no delivery - no follow up, no SMS , just nothing. I am also still waiting on the Manager in JNB to return my call. I am now strongly suggesting that Vodacom drop RAM as a delivery partner.
Worst is that the recipient is not allowed to collect at the Cape Town facility.

Incident date: 10 April 2024

This complaint has been considered as not resolved.

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