Netstar tracking
Netstar tracking
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
100%
Average Response Time
43.3%
Solution Rate
14.3%
Average Ratings
0%
Customer Retention Rate
100%
Netstar (pty) Ltd
  • 0860 122 436
  • Central Park Offices, 16th Road, Midrand, 1685, South Africa
  • [email protected]

Netstar tracking - Unhappy customer

Being dealt with
Nkosinathi
Nkosinathi filed the complaint
20 November 2023
Premiums are up to date. Asked for tracking test certificate, comes back as device is not active. Now I feel my car is at risk.
This complaint has a private attachment.
Incident date: 20 November 2023
Netstar tracking
20 November 2023
Hi Nkosinathi,

Thank you for taking the time to contact us.

We apologize for the service you have received and would like the opportunity to assist you.

Please note one of our consultants will make contact with you.

Regards,
Netstar
Netstar tracking
21 November 2023
Hi Nkosinathi,

Thank you for taking my call and allowing us opportunity to assist with your complaint.

Kindly expect a call from our technical team for further assistance.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Regards,
Netstar
Netstar tracking
Netstar tracking is awaiting for user response
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