Netstar tracking - Unhappy customer

Nkosinathi filed the complaint

20 November 2023

Premiums are up to date. Asked for tracking test certificate, comes back as device is not active. Now I feel my car is at risk.

This complaint has a private attachment.

Incident date: 20 November 2023

Netstar tracking

20 November 2023

Hi Nkosinathi,

Thank you for taking the time to contact us.

We apologize for the service you have received and would like the opportunity to assist you.

Please note one of our consultants will make contact with you.

Regards,
Netstar

Netstar tracking

21 November 2023

Hi Nkosinathi,

Thank you for taking my call and allowing us opportunity to assist with your complaint.

Kindly expect a call from our technical team for further assistance.

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Regards,
Netstar

Nkosinathi rated the brand

17 January 2024

No comment

Would you buy again? Yes

6/10

This complaint has been considered as not resolved.