MiX Telematics
MiX Telematics
Mobile and Fixed Telecommunications
Brand's performance
17.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
20%
Average Response Time
0%
Solution Rate
20%
Average Ratings
33.3%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Mondo 31.5
2 Metrofibre 30
3 MiX Telematics 17
Is this your company? Click here

MiX Telematics - Mix telematix

No resolution
Chris van Wyngaardt
Chris Wyngaardt filed the complaint
26 April 2023
Contacting Mix Telematics to cancel the product I received a cancelations number from the agent and phoning that number no one answers to assist. They now have sent me emails of non-payments and took money from my account several times. Every time i reply to their email explaining what happened i receive a new reference number but nothing gets done, and then receiving an email threatening to hand me over because I don't pay my account, this is ridiculous.
Incident date: 26 April 2023
This complaint has been considered as not resolved.
Complaint #286123
149 views
0 comments
Comments
This complaint has no comments yet.
Similar complaints
Laurah
Laurah
16 November 2023
MiX Telematics - Need clarity about my account cause i was told iam in areas

I have been with this company for more than 3 years. Iam surprised they are debiting…

No resolution
Jane Shalate Mshigo
Jane Mshigo
25 October 2023
MiX Telematics - Negative listing on credit profile

Good day. I had cancelled my tracker contract 30 days prior the next debit order…

No resolution
ANDRIES DIPPENAAR
ANDRIES DIPPENAAR
11 October 2023
MiX Telematics - Refusing to process the cancellation request made in 2019 already

Hi, With reference to the below email, why must I pay a settlement amount for a…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.