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MiX Telematics
Mobile and Fixed Telecommunications
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MiX Telematics - Refusing to process the cancellation request made in 2019 already

No resolution
ANDRIES DIPPENAAR
ANDRIES DIPPENAAR filed the complaint
11 October 2023
Hi,
With reference to the below email, why must I pay a settlement amount for a device that was never fitted to my vehicle?
Andries Dippenaar
0767913420

09 April 2019
Dear Mr/Ms Andries Dippenaar
RE: Confirmation of Settlement
Account number: 705881
This letter is to acknowledge receipt of your cancellation request which was received on 04 April 2019 . As per your request, the settlement amount to terminate your contract(s) is listed below:
Incident date: 11 October 2023
This complaint has been considered as not resolved.
Complaint #397023
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