Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Retailers
  • 0860 254 257
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Clicks Pharmacy - Unprofessional/time wasting

No resolution
Labeelah
Labeelah filed the complaint
26 March 2024
I receive a prescription from my doctor and they send it to Clicks in Rylands Village.
However, on my husbands arrival after waiting for a hour they told him that they never received it even when he showed them the email from the doctor this happened a few times already. its frustrating and unprofessional too.
my daughter is sick and now with out medication and we must go back today.
what a waste of time.

Regards,
L
Incident date: 26 March 2024
This complaint has been considered as not resolved.
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