Bonitas Medical Fund
Bonitas Medical Fund
Healthcare Plans
Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
0%
Solution Rate
8.3%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Healthcare Plans
1 Bonitas Medical Fund 15
2 Cape Medical Plan N/A
3 Community Medical Aid Scheme N/A
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Bonitas Medical Fund - Receive medication late when we have run out of medical

No resolution
Aaron
Aaron filed the complaint
8 November 2022
I have a chronic disease they deliver medication late after I've ran out of pills .they will wait for me to call them always and I struggle a lot with my wife because we are dealing with chronic diseases
Incident date: 8 November 2022
This complaint has been considered as not resolved.
Complaint #204622
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