Bonitas Medical Fund
Bonitas Medical Fund
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
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Bonitas Medical Fund - Unpaid account

No resolution
Hannie Neethling
Hannie Neethling filed the complaint
25 October 2023
CANNOT SORT OUT MY MOM'S MEDICAL AID CLAIM SINCE 19 APRIL 2023 - GOT AN AUTH AND EVERY TIME I CONTACT BONCAP THEY SAY THE CLAIM WILL BE ESCALATED AND NOTHING HAPPENS. SO FED UP WITH THIS. SHE IS 82 AND CANNOT HANDLE THIS.
This complaint has a private attachment.
Incident date: 19 April 2023
This complaint has been considered as not resolved.
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