Bonitas Medical Fund
Bonitas Medical Fund
Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
0%
Solution Rate
8.3%
Average Ratings
0%
Customer Retention Rate
100%
Is this your company? Click here
Filter by:
Hannie Neethling
Hannie Neethling
25 October 2023
No resolution
Bonitas Medical Fund - Unpaid account

CANNOT SORT OUT MY MOM'S MEDICAL AID CLAIM SINCE 19 APRIL 2023 - GOT AN AUTH AND EVERY TIME I CONTACT BONCAP THEY SAY THE CLAIM WILL BE ESCALATED AND NOTHING HAPPENS.…

No resolution
Elizabeth Von Below
Elizabeth Below
8 March 2023
No resolution
Bonitas Medical Fund - No feedback

Sent several emails to Bonitas re my membership but they just dont reply.

No resolution
Jeanett Van Wyk
Jeanett Wyk
3 February 2023
No resolution
Bonitas Medical Fund - Refund

I resigned from Bonitas and joined Medihelp. Bonitas has requested the refund details twice now. I have emailed it on the 10th January this year, this morning I…

No resolution
Aaron
Aaron
14 December 2022
No resolution
Bonitas Medical Fund - Delaying of delivering medication

I have a problem with pharmacy direct and I am a member of Bonitas, They delay to deliver my medication on time, it's been a week without having medication

No resolution
Lparsons
Lparsons
24 November 2022
No resolution
Bonitas Medical Fund - Pharmacydirect service failure

Bonitas dictate that if a member doesn’t use PharmacyDirect, their sole provider, then a co-payment will apply. This co-payment can easily go into thousands of…

No resolution
Aaron
Aaron
8 November 2022
No resolution
Bonitas Medical Fund - Receive medication late when we have run out of medical

I have a chronic disease they deliver medication late after I've ran out of pills .they will wait for me to call them always and I struggle a lot with my wife because…

No resolution
Andre van Vuuren
Andre Vuuren
3 May 2022
No resolution
Bonitas Medical Fund - Do not get son registered as a member

Trying my best since 03/03/2022 to register my son on Bonitas for a membership. Till today not done yet.

No resolution
alistar
alistar
30 March 2022
No resolution
Bonitas Medical Fund - Appliances

Good day I don’t know if this is the right department with my issues but please send to relevant department if not. Every year the benefit of appliances we cannot…

No resolution
Quincha Adams
Quincha Adams
10 September 2021
No resolution
Bonitas Medical Fund - Bonitas maternity program

I have been with Bonitas for quite some time and have been struggling with registering myself on the maternity program, I even went through a consultant who couldn't…

No resolution
Margaretha Mulder
Margaretha Mulder
13 May 2021
No resolution
Bonitas Medical Fund - Struggling to get my membership re-instated

Ref nr 040521QK7802 & 070421QJ1XWN & 03021QGLTKL I am struggling for months now to get my membership re-instated. According to Bonitas my membership was suspended…

No resolution