UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.2%
Solution Rate
12.5%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Maternity claim not paid in 5 months!

No resolution
TARNEL
TARNEL filed the complaint
2 June 2021
I have been waiting for my uif since January when my daughter was born. I have never claimed from uif before since I've been working from 2011 and now when I do have a claim its not coming through. I call every other day and I'm told that they are busy and there are no managers available to take my call and they cannot assist because they have no information on the system even though I claimed from the u filing website... As a South African its so terrible that we have to be treated this way, I've sent them everything they asked from me why is it like they doing you a favor?
Incident date: 2 June 2021
This complaint has been considered as not resolved.
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