UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.2%
Solution Rate
12.5%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]
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AMANDA NEL
AMANDA NEL
6 May 2024
No resolution
UIF - Unemployment Insurance Fund - 2 years non payment - claims at assessors but nothing happens

Ticket Reference Number: C-20240506-006054 | Case Issue: Claim Status This is the latest ref no- claim submitted oct 2022 - not documents outstanding, calling daily,…

No resolution
DERICK
DERICK
29 April 2024
No resolution
UIF - Unemployment Insurance Fund - Selling house hold goods for food because uif is always late

56 days later and still no payment received I had to start selling our Baby pram to get food in our household and UIF do not know what they doing.

No resolution
DERICK
DERICK
29 April 2024
No resolution
UIF - Unemployment Insurance Fund - Had to sell our new born baby pram for food

I have logged several complaints with no response, 54 days later and still waiting on payment, to a degree where we have to sell or baby pram to get food.

No resolution
DERICK
DERICK
27 April 2024
No resolution
UIF - Unemployment Insurance Fund - Sold our baby pram for food

54 days later and no funds, I left several complaints with no action.

No resolution
DERICK
DERICK
25 April 2024
No resolution
UIF - Unemployment Insurance Fund - 52 days since last payment rediculous

52 days later and paaster does not respond to all the escalation.

No resolution
DERICK
DERICK
24 April 2024
No resolution
1/10
UIF - Unemployment Insurance Fund - 40007968335 - 52 days and no payment

52 days later and no feedback, paymaster still on Sent to paymaster with no update, rediculous, shocking!!!!

No resolution
1/10
DERICK
DERICK
22 April 2024
No resolution
UIF - Unemployment Insurance Fund - 50 days later and no payment

50 Days later and I am still waiting for a payment, escalation was sent twice to the paymaster with them not responding, internal communication is non exsistant.…

No resolution
DERICK
DERICK
19 April 2024
No resolution
UIF - Unemployment Insurance Fund - 45 days since my last payment and still waiting

It's been 45 days since my last payment, I have done a continuation and the paymaster has not proceeded my payment for release at this rate it's going to 60 days…

No resolution
DERICK
DERICK
10 April 2024
No resolution
UIF - Unemployment Insurance Fund - 40007968335 no reply

40007968335 is the case number and I have called with no updates and sent emails to find out why payment is dalyed with no real updates but an auto response.

No resolution
Donald Jardine
Donald Jardine
2 April 2024
Resolved
1/10
UIF - Unemployment Insurance Fund - : [cm-20240312-000003-000323304] uif claim finalized and paid in full

40003278862 Application for Benefits Completed by Assessor 2023-03-28 10:55 I still have not been paid even though it clearly states in an email and a message on…

Resolved
1/10