UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.5%
Average Response Time
2.4%
Solution Rate
14.7%
Average Ratings
50%
Customer Retention Rate
37.5%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]
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Gys Booysen
Gys Booysen
14 March 2024
Awaiting reply
UIF - Unemployment Insurance Fund - Application status stay on sent to assessor

I am waiting from June 2023 for UIF finalisation of my claim. The status stays on "sent to assessor." Attached feedback received on 14 September 2023 When a compliant…

Awaiting reply
Johann
Johann
5 March 2024
Awaiting reply
UIF - Unemployment Insurance Fund - 40006000406 - no feedback since 16th november 2023

Our Maternity claim was submitted to the UIF assessor on the 16th of November 2023. It is still there, and today is the 5th of March 2024. We have not received…

Awaiting reply
Lennard Erasmus
Lennard Erasmus
29 February 2024
Awaiting reply
UIF - Unemployment Insurance Fund - Uif - absolutely pathetic department and service

I have paid my UIF contributions for over 20 years of work at several companies. Its not an option for you to pay UIF you get forced to pay but heaven forbid the…

Awaiting reply
DERICK
DERICK
25 January 2024
No resolution
UIF - Unemployment Insurance Fund - 40006719968 i hope you find patients from the call centre

After multipal emails and calls no resolution, continuation done 30 December 2023, due to UIF Technical fault they only made it viable on the 8th of Jan 2024, I…

No resolution
DERICK
DERICK
24 January 2024
Resolved
1/10
UIF - Unemployment Insurance Fund - Shocking service ref 40006719968

Shocking service, I send emails and only get an auto response with no feedback, continuation done 30 Jan 2023 and to date no response, I am still waiting for funds…

Resolved
1/10
DERICK
DERICK
17 January 2024
No resolution
UIF - Unemployment Insurance Fund - 40006719968 still waiting on delayed payment

I lodged a continuation on the 30 December 2023, due to UIF Technical fault it never appeared, I then called the call centre whom could not help and called several…

No resolution
DERICK
DERICK
8 January 2024
No resolution
UIF - Unemployment Insurance Fund - Continuation done but does not reflect

I have done a continuation on the 2nd of December and it does not reflect on both platforms, I have called in several times to the call centre and tech devision,…

No resolution
prabashne gounden
prabashne gounden
4 December 2023
No resolution
UIF - Unemployment Insurance Fund - No payment received

Applied for uif on the 6 november 2023 no payment as yet and tomorrow is the next continuation for the next month. How ridiculous this is how are we supposed to…

No resolution
Sinalo
Sinalo
13 November 2023
No resolution
UIF - Unemployment Insurance Fund - My profile being locked

Ihave submitted copy of my id on the 30th of October ,since my account was locked bt I've been calling the agents and they kept on telling me that the matter was…

No resolution
Duduzile
Duduzile
7 November 2023
No resolution
UIF - Unemployment Insurance Fund - Unemployment insurance fund maternity benefit

i applied for UIF MATERNITY BENEFIT on the 2june 2023 and i got my first payment 23 June 2023. i shortly after did another continuation of payment which i was told…

No resolution