solution rate
response rate
average satisfaction ratings
The Satisfaction Index objectively expresses brand performance in Complaints Book based on the interaction with complaining users.
A good brand performance increases the Satisfaction Index.
Learn moreThe reliability of the Satisfaction Index is a major concern for us. The best way to ensure maximum transparency and security about the whole process is to record this information in a totally transparent manner. In the list below you can see the history record of this information.
| Date | SI |
|---|---|
| Saturday, 02 July 2022 - 18:00 | 8 |
| Saturday, 02 July 2022 - 01:55 | 8 |
| Friday, 01 July 2022 - 09:50 | 8.1 |
| Thursday, 30 June 2022 - 17:45 | 8.1 |
| Thursday, 30 June 2022 - 01:40 | 8.1 |
| Wednesday, 29 June 2022 - 09:35 | 8.1 |
| Tuesday, 28 June 2022 - 17:30 | 8.1 |
| Tuesday, 28 June 2022 - 01:25 | 8.1 |
| Monday, 27 June 2022 - 09:20 | 8.1 |
| Sunday, 26 June 2022 - 17:15 | 8.1 |
