Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

11.6%

Average Response Time

2.1%

Solution Rate

14.7%

Average Ratings

42%

Customer Retention Rate

30%

Category ranking

Welfare and Social Services

1 UIF - Unemployment Insurance Fund 16.3

2 Workmen's Compensation Fund 14.2

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - : [cm-20240312-000003-000323304] uif claim finalized and paid in full

Donald Jardine filed the complaint

2 April 2024

40003278862 Application for Benefits Completed by Assessor 2023-03-28 10:55

I still have not been paid even though it clearly states in an email and a message on my phone -
: [CM-20240312-000003-000323304] UIF Claim Finalized and Paid in Full

I have made numerous calls to the Call Centre but have received no reply as to what is causing the delay in payment.

Incident date: 2 April 2024

Donald Jardine is awaiting for brand response

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