UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
12.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12%
Average Response Time
2.8%
Solution Rate
12%
Average Ratings
22.9%
Customer Retention Rate
14.3%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - : [cm-20240312-000003-000323304] uif claim finalized and paid in full

Resolved
1/10
Donald Jardine
Donald Jardine filed the complaint
2 April 2024
40003278862 Application for Benefits Completed by Assessor 2023-03-28 10:55

I still have not been paid even though it clearly states in an email and a message on my phone -
: [CM-20240312-000003-000323304] UIF Claim Finalized and Paid in Full

I have made numerous calls to the Call Centre but have received no reply as to what is causing the delay in payment.
Incident date: 2 April 2024
Donald Jardine
Donald Jardine rated the brand
30 April 2024

I really want to compliment the staff at Alberton Labour Centre. They were friendly and effective in solving the problem. The call centre took 13 months not to solve the problem. Alberton Labour Centre solved the problem in a day. Excellent work !

This complaint was considered resolved.
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