Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

11.6%

Average Response Time

2.1%

Solution Rate

14.7%

Average Ratings

42%

Customer Retention Rate

30%

Category ranking

Welfare and Social Services

1 UIF - Unemployment Insurance Fund 16.3

2 Workmen's Compensation Fund 14.2

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - 40007968335 no reply

DERICK filed the complaint

10 April 2024

40007968335 is the case number and I have called with no updates and sent emails to find out why payment is dalyed with no real updates but an auto response.

Incident date: 10 April 2024

DERICK

24 April 2024

It's now 51 days later since my last payment received, the app still shows sent to paymaster, when will the funds be paid into my account, when I was working for 13 years UIF made sure to deduct before I saw my salary, I trust my funds will not be delayed any further than today.

What would assist is to pay my full balance then I don't have to put through this torture month on month.

DERICK is awaiting brand resolution

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