Netstar tracking
Netstar tracking
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
100%
Average Response Time
59%
Solution Rate
22.2%
Average Ratings
26.7%
Customer Retention Rate
33.3%
Netstar (pty) Ltd
  • 0860 122 436
  • Central Park Offices, 16th Road, Midrand, 1685, South Africa
  • [email protected]

Netstar tracking - Cancelation of contract

No resolution
James
James filed the complaint
18 October 2023
Ever since 2021 I make a cancelation of tracker but nothing has been done and the company deducted twice every month saying that I have two cars but I registered 1 vehicle and now the said I owe them I have been emailing they just block my email and said they handed me to the lawyers netstar not trusted
Incident date: 18 October 2023
Netstar tracking
19 October 2023
Hi James,

Thank you for taking the time to contact us.

We apologize for the service you have received, and would like the opportunity to assist you.

Please note one of our consultants will make contact with you.

Kind regards,
Netstar
Netstar tracking
20 October 2023
Hi James

Thank you for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Regards,
Netstar
James
1 December 2023
Complain not resolved
James
1 December 2023
Complain not resolved
James
1 December 2023
Complain not resolved
This complaint has been considered as not resolved.
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