How to make a complaint on Complaints Book?

Name: HiSense
Rating: 11.8

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

HiSense | Complaints Book

Brand's performance

11.8

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

45%

Customer Retention Rate

50%

Category ranking

Technology and Large Consumer Electronics

1 HiSense 11.8

2 Samsung 1.9

3 AEG 1.5

Domestic appliances

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Nathan Momsen

Featured

HiSense - No after sales service

I recently purchased a Air Fryer from Takealot , it is a Hisense 28L air fryer, my order number was Order #110193706. The manual i received was not very clear, written in very small font, and not clearly giving instructions on how to use the device.…

No resolution

Featured opinions

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Paul Maroney

Its not bad i had the settings wrong the fridge is working much better

No resolution