Bonaqua - Empty sealed bottle of water

Awaiting reply

Adri Keys filed the complaint

7 March 2024

On 23 February 2024, we bought 3 x 24 packs of 750ml Bonaqua Pump Still waters from Makro Germiston. Yesterday, when unpacking the bottles into the fridge, we noticed 1 sealed bottle empty with just a few drops of water in it. We attach hereto an image of the said bottle. If you provide us with an email address, we can send more images & a copy of the til slip.

This complaint has a private attachment.

Incident date: 7 March 2024

Adri Keys

21 March 2024

I'm still waiting for a response!!!

Adri Keys is awaiting brand resolution

Complaint #462424

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