How to make a complaint on Complaints Book?

Name: Bonaqua
Rating: 10.0

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Bonaqua | Complaints Book

Brand's performance

10.0

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

Customer Retention Rate

100%

Category ranking

Beverages - Water

1 Bonaqua 10

2 Aquazania N/A

3 Aqua Africa N/A

Beverages

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Gerrit Bruwer

Featured

Bonaqua - Cant open the bottles anymore

Good morning, I have been a loyal customer of Bonaqua, regularly purchasing the 750ml pump still bottles for over six years. I appreciate the design and functionality, especially for gym use. I have always been able to easily open the cap to refill my…

Last activity

Bonaqua - Lids don’t come of for reuse

The lids can’t come off the pump bottle anymore. Making reuse impossible :(

No resolution

Gerrit Bruwer

24 May 2024

Bonaqua - Cant open the bottles anymore

Good morning, I have been a loyal customer of Bonaqua, regularly purchasing the…