Lenmed Private Hospital
Lenmed Private Hospital
Brand's performance
8.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
20%
Customer Retention Rate
50%
  • (0)87 087 0600
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Lenmed Private Hospital - Regarding my daughters operation

No resolution
3/10
Candes
Candes filed the complaint
28 March 2023
Yesterday I phoned to confirmed my daughters prosedure for today 28th of March 2023 they lady at the orthopedic told me yes we must be at the hospital at 06h00,we arrived before 6 here at lenmed hospital only to be told weust wait cos there's no beds available,finally we get called past 8 then to be told my daughters prosedure will take place at 12h00. Time past and then they say no she'll only be going into theatre @14h00 it's almost 16h00 and still nothing.while me and my husband try our best to swop every hour and while we have a 2month old baby in the car aswell.

This is pathetic!!!!!!
Incident date: 28 March 2023
Candes
Candes rated the brand
30 May 2023

Lack of communication,rude securities.

This complaint has been considered as not resolved.
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