How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Direct axis | Complaints Book

Is the brand Direct axis trustworthy?

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/100

Satisfaction Index - History

Category ranking

Finance and Investment

1 MIFA 4.5

2 Mdalisu Financial Services 1.5

3 Bayport financial services N/A

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Direct axisN/A

Banks

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Farouk Ameen

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Direct axis - Request for settlement letter and hold removal letter, not attended to for over a week

I have made a loan application at another bank, and they cannot continue without receiving the letter from DirectAxis, I am trying to obtain same for over a week with no success. My request is not being processed.

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Direct axis - Request for settlement letter and hold removal letter, not attended to for over a week

I have made a loan application at another bank, and they cannot continue without…

No resolution

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