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Direct axis - Request for settlement letter and hold removal letter, not attended to for over a week

No resolution
Farouk Cassim Ameen
Farouk Ameen filed the complaint
10 October 2023
I have made a loan application at another bank, and they cannot continue without receiving the letter from DirectAxis, I am trying to obtain same for over a week with no success. My request is not being processed.
Incident date: 29 September 2023
This complaint has been considered as not resolved.
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