City of Ekurhuleni Metropolitan | Complaints Book

Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

5.6%

Average Response Time

1.1%

Solution Rate

5.6%

Average Ratings

25%

Customer Retention Rate

0%

Category ranking

1 Emalahleni Local Municipality 13

2 Rustenburg Local Municipality 11.8

3 eThekwini Metropolitan Municipality 11.1

...

City of Ekurhuleni Metropolitan7.3

011 999 0764 / 0907
EGSC Building, cnr Cross and Roses Streets, Germiston
[email protected]

Is this your company? Click here

City of Ekurhuleni Metropolitan - Power cut for 8 days

We've had loadshading for 8 days now. This is really annoying.... There's nothing that you guys have done

Featured opinions

The brand does not even value the concept that customer is always right I have sent…

Nozipho Mlangeni

Poor service delivery from city of Ekurhuleni

View all

Last activity

City of Ekurhuleni Metropolitan - No electricity for 4 days. no technician has arrived to check out the possible issue

I received a text message to make a payment to avoid electricity disconnection.…

City of Ekurhuleni Metropolitan - Refuse garbage not emptied

REF #461824.Today Wednesday 06/03/2024 my garbage was never emptied and was left…

Sibongile Kabine

13 October 2023

City of Ekurhuleni Metropolitan - City of ekurhuleni - burst water pipe

Pathetic service from the city of ekurhuleni , logged an incident on the 5th for…

City of Ekurhuleni Metropolitan - Absolutly no service and i have no electricity at my house for 4 days now

The electricity at my house got cut off and i have been trying to get a hold of…

City of Ekurhuleni Metropolitan - Unfair loadshedding

I'm staying in a small location in wattville at Dhlomo street close to actonville,…

City of Ekurhuleni Metropolitan - Zero feedback and non delivery of essential services

We have not had power for 5 days. Since the 26th May 2023. The Ekurhuleni energy…

View all