Woolworths
Woolworths
Supermarkets - Large Retail
Brand's performance
25.0
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
100%
Customer Retention Rate
100%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 37.1
2 Shoprite 28
3 Woolworths 25
Retailer
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Woolworths - Poor service

No resolution
10/10
Naz
Naz filed the complaint
6 March 2024
I bought my normal fruits n veg as I do weekly. When I came home I opened the bananas and they were all rotten. I called them they said send us a WhatsApp with the pictures which I did they still haven’t looked at them or responded
Incident date: 6 March 2024
Naz
Naz rated the brand
24 April 2024

They were great they compensated me

This complaint has been considered as not resolved.
Complaint #461524
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