Woolworths Logo

Woolworths

Supermarkets - Large Retail
Complain
Supermarkets - Large Retail 9.1 thousand views
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Complaints About Compare
Is the brand Woolworths trustworthy?
Weak
25.0
/100
Weak
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
100%
Customer Retention Rate
100%
Category ranking
Supermarkets - Large Retail
1 Pick n Pay 32.7
2 Woolworths 25
3 Makro 24
Retailer
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Naz
Naz
Featured
Woolworths - Poor service

I bought my normal fruits n veg as I do weekly. When I came home I opened the bananas and they were all rotten. I called them they said send us a WhatsApp with the pictures which I did they still haven’t looked at them or responded

No resolution
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Naz
Naz

They were great they compensated me

No resolution
10/10
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Last activity
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BEV
BEV
3 July 2024
Woolworths - Online deliveries - mall of africa

Understandably I am incredibly frustrated with the recent changes to Woolworths’…

No resolution
Naz
Naz
6 March 2024
Woolworths - Poor service

I bought my normal fruits n veg as I do weekly. When I came home I opened the bananas…

No resolution
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