How can I contact weFix?

You can contact the brand via the following email hello@wefix.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

weFix | Complaints Book

Name: weFix
Rating: 1.5

Brand's performance

1.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

10%

Customer Retention Rate

Category ranking

Mobile Phones, Accessories, Gadgets

1 weFix 1.5

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Chris

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weFix - Slow to no customer service

Your response time is quite pathetic, and I can't call any of your branches as no one picks up. Instead the voicemail refers me back to either e-mail, WhatsApp or the online chat which doesn't get answered within an acceptable timeframe either. Your…

No resolution

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