Brand's performance

I am having trouble retrieving a disk for the car I purchased from we buys cars in the south

Li and her team are holding it hostage. I have gone to the traffic department and paid what was needed on my end.

I then was instructed to pay an additional 500 or so for them to give it to me as the traffic department says I cannot collect but girl in the middle has.

Now after following up multiple times and not getting proper responses I am being accosted again for another 600 to get some other company to give me my disk.

Then to top it up the permit they issued me to drive without the disk isn't even valid!!!!
Since AUGUST i been struggling

Incident date: 7 December 2023

Palesa rated the brand

18 January 2024

From not being clear on what service is actually being provided to not clarifying later after the issue or even caring to resolve. Would not recommend ever

Would you buy again? No

1/10

This complaint has been considered as not resolved.