Vodacom
Vodacom
Mobile and Fixed Telecommunications
Brand's performance
5.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
5%
Average Response Time
5%
Solution Rate
5.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Mobile and Fixed Telecommunications
1 Metrofibre 30
2 Mondo 21.5
3 Mweb 17.3
...
Vodacom5.4
  • 011 653 5001
  • Vodacom Corporate Park
    082 Vodacom Boulevard Midrand 1685,
    South Africa
  • [email protected]
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Vodacom - Vodacom and mweb

No resolution
Michelle prinsloo
Michelle prinsloo filed the complaint
28 September 2023
My service has been down for 3 weeks and Vodacom and Mweb just blame each other but don't fix my line.i have spent hours on the line trying to get answers,but no
Incident date: 13 September 2023
This complaint has been considered as not resolved.
Complaint #372123
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