Category ranking
- 011 653 5001
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Vodacom Corporate Park
082 Vodacom Boulevard Midrand 1685,
South Africa - [email protected]
Vodacom - Reception/connection
No resolution
1/10
Cindy filed the complaint
7 December 2022
1. When on hold, the music starts to break up, crackles... terrible sound.
Surely by now management could have picked this up, being major company and all??
2. When talking to consultants, the same thing happens periodically.
One can only hope that the other gets heard regarding calling in issues.
3. Call dropping in the middle of Customer Care calls because the reception/connection is so bad.
4. In general this happens with voice and video calls.
I'm becoming so fed up with these issues.... Doesn’t stop!!
I think I speak for many people here.
Surely by now management could have picked this up, being major company and all??
2. When talking to consultants, the same thing happens periodically.
One can only hope that the other gets heard regarding calling in issues.
3. Call dropping in the middle of Customer Care calls because the reception/connection is so bad.
4. In general this happens with voice and video calls.
I'm becoming so fed up with these issues.... Doesn’t stop!!
I think I speak for many people here.
Incident date: 7 December 2022
Cindy rated the brand
2 February 2023
No comment
Would you buy again? No
1/10
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