Virgin Active
Virgin Active
Gyms and Fitness Clubs
Brand's performance
13.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
6.8%
Average Response Time
1.6%
Solution Rate
6.8%
Average Ratings
34%
Customer Retention Rate
40%
Category ranking
Gyms and Fitness Clubs
1 Virgin Active 13.4
2 BetterMe 10
3 Fit24 Gyms N/A
Is this your company? Click here

Virgin Active - History

History since always

Brand presence 10-07-2020
No. of complaints 44
Reach 81.2 thousand

What is Satisfaction Index?

The Satisfaction Index expresses, in an objective way, the performance of brands on Complaints Book based on the interaction with users who have made complaints.

A good brands performance increases the Satisfaction Index.

Learn more

How can I ensure this information is secure?

The reliability of the Satisfaction Index is a major concern for us. The way to ensure maximum transparency and security about this whole process is to register this information in a totally transparent way. In the list below you can see the history of this information.

Records

Date SI
Sunday, 08 December 2024 - 04:05 13.4
Saturday, 07 December 2024 - 12:00 13.4
Friday, 06 December 2024 - 19:55 13.4
Friday, 06 December 2024 - 03:50 13.4
Thursday, 05 December 2024 - 11:45 13.4
Wednesday, 04 December 2024 - 19:40 13.4
Wednesday, 04 December 2024 - 03:35 13.4
Tuesday, 03 December 2024 - 11:30 13.4
Monday, 02 December 2024 - 19:25 13.4
Monday, 02 December 2024 - 03:20 13.4

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.