I transferred clubs from Lenasia to Cresta. This should be a simple process, but not with Virgin. In month 1 (August), I was not let in as they advised I was in…
I have been awaiting feedback from the head office in Cape town since last week Friday, relating to misconduct of their staffing complement in Johannesburg. The…
For 9 months I’ve been struggling with Virgin Active to solve my membership query. 36 e-mails later, a bunch of promises and nothing has been done to resolve this…
I go to Amanzimtoti Centre virgin active. I'd like to find out on a certain procedure. This am I came EARLY to utilize to outside spinning bike (Not in the spinning…
I would like to now log a formal complaint around my membership. Its been almost a month since I have called Virgin Active and I have had no response from anyone…
I rejoined Virgin Active on 26/04/2021. My personal circumstances changed 2 days later and I cancelled within the 5 day cooling off period. I have been back to…
I arrived at the gym at 6am train for 1h 30 mins Monday to Friday and hit the shower at 07h35.On the morning of the 3rd of May 2021 I completed my session hit the…
I have been a member at Virgin Active East London Beach front for the past 5 years and in that five years we complained about the temprature in the swimming pool…