UIF - Unemployment Insurance Fund - Waiting for uif payout since 2021

2 years back and fourth with uif I still don’t have no help… I have so many case numbers..so many emails of complain and have done so many calls to the call centre with no help …at this point I don’t know if am ever gonna get help.. it’s sad that uif and their assessors don’t care about clients and their needs.. imagine losing you job and hoping some things will be covered by the uif only for it never to come.. the call center agents don’t care they sing the same song each time which is lies and no one ever gives feedback or call you back.. it’s sad .. what must happen