UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.2%
Average Response Time
2.4%
Solution Rate
14.3%
Average Ratings
50%
Customer Retention Rate
37.5%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Waiting for uif for almost a year and a half

No resolution
Sonja Small
Sonja Small filed the complaint
25 July 2022
I filed all necessary documents in January 2021 for my maternity benefit. In May 2022 I went to the Witbank branch, got new bank forms and submitted that the same day. I was told I will receive my money within 2 weeks. I still have not received anything. The call centre informed me I need to speak to the paymaster of the Witbank branch as all my documents are in order. This however seems impossible as I do not get replies on my emails. I have now been waiting for my UIF for 18 months.
Incident date: 25 July 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.