UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
9.9
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.1%
Average Response Time
3.9%
Solution Rate
11.1%
Average Ratings
10%
Customer Retention Rate
0%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Unpaid uif benefits

No resolution
Thembalihle Wiseman Memela
Thembalihle Memela filed the complaint
20 June 2022
Good day UIF department is useless

I applied for my UIF online on the 07/04/2022. It’s been over 2 months no response yet. Every time I follow up with them there’s always new information and they always requesting documents I’ve already sent to them. The agents don’t even know whether they coming or going, the department is messed up. Everyone in that department is messed up. Today I called them spoke to an agent told me that there is no termination date on the system, and then I hung up I called again one Agent told me everything is in order I should receive confirmation email for my payment. Until now no confirmation. Useless bunch of people. The whole department.
This complaint has a private attachment.
Incident date: 20 June 2022
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.