UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
17.6
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
13.2%
Average Response Time
2.4%
Solution Rate
14.3%
Average Ratings
50%
Customer Retention Rate
37.5%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Uif payment

No resolution
Petrus Casparus van der Westhuizen
Petrus Westhuizen filed the complaint
30 November 2021
I lost my job on 10 august 2021 and attemted to submit a claim from the 11 aug 2021 but could not due to the system.

Somone in the polokwane branch assisted me and I was able to submit a claim on 28 sep 2021 and also submitted the UI.2.8 form to change my banking detail.

On 14 oct 2021 I recieved a payment and did a continuation on 28 oct 2021. I never recieved a payment on that continuation and when I asked I was told that they attempted to make the payment into my old bank account.

I queried several times on several Emails but did not get any response.

On 24 nov 2021 I submitted an UI.2.6A form but till today 30 nov 2021 I got no feedback.

Please please can you assist?
Thank you.
This complaint has a private attachment.
Incident date: 11 August 2021
Petrus Westhuizen
20 December 2021
Bank details still not fixed on the system.
This reply has a private attachment
Petrus Westhuizen
20 January 2022
Still not resolved.
This complaint has been considered as not resolved.
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