UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
8.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
10%
Average Response Time
0%
Solution Rate
10%
Average Ratings
10%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Uif payment

No resolution
Petrus Casparus van der Westhuizen
Petrus Westhuizen filed the complaint
30 November 2021
I lost my job on 10 august 2021 and attemted to submit a claim from the 11 aug 2021 but could not due to the system.

Somone in the polokwane branch assisted me and I was able to submit a claim on 28 sep 2021 and also submitted the UI.2.8 form to change my banking detail.

On 14 oct 2021 I recieved a payment and did a continuation on 28 oct 2021. I never recieved a payment on that continuation and when I asked I was told that they attempted to make the payment into my old bank account.

I queried several times on several Emails but did not get any response.

On 24 nov 2021 I submitted an UI.2.6A form but till today 30 nov 2021 I got no feedback.

Please please can you assist?
Thank you.
This complaint has a private attachment.
Incident date: 11 August 2021
Petrus Westhuizen
20 December 2021
Bank details still not fixed on the system.
Petrus Westhuizen
20 January 2022
Still not resolved.
This complaint has been considered as not resolved.
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