UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
10.4
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
11.8%
Average Response Time
4.1%
Solution Rate
11.8%
Average Ratings
10%
Customer Retention Rate
0%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Uif benefits application date, 12 may 2022

No resolution
1/10
Ronnie Mashupye Ka Ma
Ronnie Ma filed the complaint
16 August 2022
Good day

I have applied for UIF (Unemployment benefits) on the 12 of May 2022 and to date I did not receive any feedback, when I call then they tell me they do not have a turn around time I should just wait.

I have submitted all the required and requested documents and information.

It is unprofessional,I mean we talking about lives of people here, and what is the use of the insurance if it doesn't help when you need it.

People are loosing houses while in the market for new employment, Can UIF stick to the 15 working days promise and resolve the outstanding.
Incident date: 16 August 2022
Ronnie Mashupye Ka Ma
Ronnie Ma rated the brand
4 October 2022

Complain not resolved

This complaint has been considered as not resolved.
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