UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.2%
Solution Rate
12.5%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Uif benefits

No resolution
1/10
Georgina
Georgina filed the complaint
12 May 2021
I am trying to help my son with his UIF benefits. I submitted his claim on the Ufiling website on 17-02-2021. He followed up and he was told that they needed his UI-19 & Salary Schedule. On 26-03-2021, I was sent a link to my email to upload the requested documents and it showed successful. My son again followed up and was told that they never received his documents. So again on 11-05-2021 i submitted the outstanding documents. Today, 12-05-2021 i phoned to follow up and again i was told that they never received the outstanding documents.
This complaint has a private attachment.
Incident date: 12 May 2021
Georgina
31 May 2021
Not resolved
Georgina
14 June 2021
No, nothing has been done yet. No response
Georgina
28 June 2021
No response yet
Georgina
Georgina rated the brand
18 September 2021

My complaint was not resolved, although you show it as resolved

This complaint has been considered as not resolved.
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