UIF - Unemployment Insurance Fund - Ters

I have ters payout due to me that dates back to July/August 2020.The company that worked for pairs everyone ters during the six months hard lockdown .I could not be paid for July/Aug 2020 because I was a victim of stolen identity and right after lock down,the company liquidated and closed it's business account.Now I have been pleading with the department to use my personal account to pay out my money,but they keep sending it to a closed business account and it keeps bouncing back to them,it was for the 8th time in April.I have sent emails and made calls,they promised to fixed and nothing has happened,it's already 2022.I have engaged even the most senior person at UIF-Director many times as I'm told he is the one who can make that change of accounts,but to this day.