Brand's performance

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

13.3%

Average Response Time

4.7%

Solution Rate

13.3%

Average Ratings

10%

Category ranking

Welfare and Social Services

1 Workmen's Compensation Fund 14.2

2 UIF - Unemployment Insurance Fund 11.5

3 CHOC Childhood cancer foundation N/A

0800 843 843
UIF Building
230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
[email protected]

UIF - Unemployment Insurance Fund - Still no payment (4months following up)

Grant Cupido filed the complaint

4 July 2022

I yet again follow up on my query. My last call on Wednesday 29 June the call centre agent advised me that I would receive feedback on Friday 1 July. To date no feedback at all

This is pathetic service. When employed you are under obligation to have your UIF payments deducted but when UIF is supposed to assist you in your time of need it's the biggest struggle ever

Please can I have my payment query resolved asap

Incident date: 4 July 2022

Grant Cupido

18 July 2022

No response sinve complaint submission!!!!

This complaint has been considered as not resolved.

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