UIF - Unemployment Insurance Fund
UIF - Unemployment Insurance Fund
Brand's performance
13.2
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
2.2%
Solution Rate
12.5%
Average Ratings
27.8%
Customer Retention Rate
11.1%
  • 0800 843 843
  • UIF Building
    230 Lillian Ngoyi Street, Absa Towers, Pretoria Central
  • [email protected]

UIF - Unemployment Insurance Fund - Slow service

No resolution
10/10
Refiloe Queen Tyatyi
Refiloe Tyatyi filed the complaint
13 May 2022
Please note I submitted my claim January 2022 online.

I've been following up my claim but always advises claim has been Escalated wait for 30 days I've sent emails advising I need money urgently I have to pay accounts nd school fees.

I've checked the claim status, claim sent to assessor its either assessor don't work or the is a lot of backlog claims hire more assessor, or let them work overtime we in need of money we have responsibilities.
No response
Incident date: 13 May 2022
Refiloe Queen Tyatyi
Refiloe Tyatyi rated the brand
31 July 2022

It's user friendly nd helps many people.

This complaint has been considered as not resolved.
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